Web site technical help

caregivinghope.org expert advice on caregiving




How to adjust the font size of the site

Most Web browsers include functionality allowing you to increase or decrease the text in a Web page.

Browser Type How to increase text size Platforms
Microsoft Internet Explorer View > Text Size > Largest Windows
Firefox View > Zoom > % Windows, Mac
Opera View > Zoom > % Windows, Mac
Safari View > Make Text Bigger Mac

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How to view a Video

CaregivingHelp.org contains videos available on YouTube. You will need the following free player to view the content:

Document Format About the Format Viewers
Adobe Flash
(Small Web Format, .swf)
Used for viewing videos on CaregivingHelp.org and on YouTube where the videos are located. Adobe Flash Player

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How to download a PDF?

In general, no special viewers are required to view the text on the CaregivingHelp.org Web page. Certain documents, however, require special formatting.

Document Format About the Format Viewers
(Portable Document Format, .pdf)
Used for printable and downloadable pages Adobe Acrobat Reader

Adobe text-only download page

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How do I find my screen resolution?

  1. Right-click your mouse on your desktop.
  2. Click on Properties and the Display Properties window will appear.
  3. Click on the tab called Settings.
  4. On this page you should see your screen resolution.
  5. You may move the slider to adjust the screen resolution.

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How do I find my browser type and version?

If you do not know your browser type, look at the very top of your computer screen. You should see the title of this page: Frequently Asked Questions | CJE SeniorLife. Your browser type will be displayed directly after this - Windows Internet Explorer. For example if you were looking at this site using Microsoft Internet Explorer the top of your computer screen would say: Frequently Asked Questions | CJE SeniorLife - Windows Internet Explorer.

If you open your browser, you will be able to follow these steps to find the version you are running:

Browser Type How to find your browser version Platforms
Microsoft Internet Explorer Help > About Internet Explorer Windows
Firefox Help > About Firefox Windows, Mac
Opera Help > About Opera Windows, Mac
Safari Help > About Safari Mac

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How do I find my operating system information?


  1. Find the My Computer icon on your computer. (Most people will have it on their Desktops.)
  2. Right Click on the icon and select Properties.
  3. The System Properties window will appear. The Operating System is shown here.


  1. Click the on the Apple icon in the top left hand corner of the desktop.
  2. Select About This Mac from the menu that appears.
  3. You should find the operating system information there.