CJE SeniorLife’s geriatric care managers, with advanced degrees in social work and training in gerontology help older people who are alone or living far away from caring family members. We also assist local families who feel confused or overwhelmed by their older loved ones’ changing situation and needs.
Our staff members provide:
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Professional evaluation of immediate concerns about an older person’s ability to manage specific activities of daily living
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Personalized care plans that include recommendations for finding quality services and resources
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Recommendations of housing options
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Assistance with moves and relocations
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Advocacy with doctors, hospitals, home health agencies, insurance and credit card companies, and collection agencies
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Assistance with bill paying
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Records management and paperwork organization
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Help finding in-home caregiver assistance and ongoing monitoring as requested
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Escort to medical and dental appointments, assistance in understanding complicated medical information
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Emotional first aid to seniors in distress, skilled crisis intervention
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Referrals to legal, medical and other essential service providers
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Emergency availability, 24 hours per day/7 days per week.
Our practice is family-centered. We advise our clients with sensitivity and respect for family history, relationships and circumstances.
What You Can Expect from CJE SeniorLife’s Geriatric Care Managers:
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Regular communication by email, phone or in person
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Availability on weekends and after business hours
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Friendly, direct advice in difficult situations
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Team approach and coverage
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Development of a plan with your family needs in mind
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An experienced partner in caring for older adults . . . we are there when you need us!
Bill-Paying Services, Records Management and Insurance Assistance
We are frequently asked to provide this special type of service for older adults and family caregivers. If you or your older loved one is struggling with the management of household bills, finances and the overall paper avalanche, our staff can help with many tasks:
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Organize paperwork, set up simplified filing systems
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Budget planning
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Monthly bill paying and checkbook reconciliation, including preparing checks for client signature, preparing / making bank deposits
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Cash checks for homebound clients, track expenses
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Organize receipts and tax documents
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Ongoing management of mail
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Negotiate with creditors
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Review medical insurance papers, including notices from Medicare and Medigap companies, verify proper processing of claims
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File insurance claims for reimbursement
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Dispute insurance awards or other questionable billing issues
CJE SeniorLife has provided professional fiscal management services for over 18 years. Our protocols are secure and protected by a thorough in-house audit process. We can provide peace of mind to older adults overwhelmed by paperwork, mail, important documents and notices.
