CJE SeniorLife’s fees for care management cover the costs of our professional staff time. We strive to help find the least expensive way of solving problems. Services for Care Management, Bill Paying and Insurance Assistance are charged for on an hourly rate. Time spent on a client’s behalf including, but not limited to, in-home or site visits, telephone consultations, research, travel time and electronic and traditional correspondence is documented. Agreed upon out-of-pocket expenses are added to the bill. Time is calculated in ten-minute increments. When requested, we will provide estimates of anticipated expenses for recommended care management and services. We do not bill for time spent in discussion of fees or billing concerns.

Regular hours of service are: Monday through Friday, 8 a.m. to 8 p.m.

Appointments may be pre-arranged for other times. Services provided after regular hours, on holidays or weekends, are billed at 1.5 times the basic hourly rate. A geriatric care manager is available for emergencies. Statements are rendered monthly and payment is expected upon receipt.

To learn how a CJE SeniorLife care manager can help you and your family call 773.576.1602.